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March 16, 2025
Question

Mac OS not compatible

  • March 16, 2025
  • 1 reply
  • 0 views

I unknowingly download Turbotax Desktop onto a computer with Monterey OS. May I get this refunded?

 

    1 reply

    Employee
    March 16, 2025

    To request a refund for a TT product

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

     

     

    Since your Mac does not meet the system requirements for desktop software, you can still use online if you want to use TurboTax.    You cannot pay for online with that license key.

     

     

    ONLINE 2024

    https://turbotax.intuit.com/personal-taxes/online/

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**