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Employee
June 1, 2019
Question

My birthday information sayes it don't match the Irs information

  • June 1, 2019
  • 3 replies
  • 0 views
My personal information dose not match my IRS information

3 replies

Employee
June 1, 2019

A rejection will occur when the date of birth or Social Security number for the primary taxpayer (the first person listed on the return) is either incorrect or doesn't match what's on file with the IRS.

The IRS gets all taxpayer entity information from the Social Security Administration.  

Try This First (Recommended)

Get your Social Security card and then follow these steps to make sure your information was entered correctly:

  1. Open your return in TurboTax, and then click Personal Info.
  2. Continue to the Your Personal Info Summary screen.
  3. Next to the first listed taxpayer, click Edit.
  4. Make sure the first taxpayer's Social Security Number exactly matches the information on the Social Security card, and that the Birth Date is correct and entered in MM/DD/YYYY format (not the European DD/MM/YYYY format).
    • If the information is wrong, correct it.
  5. Continue until you're back at the Your Personal Info Summary screen.
    • If you made any corrections, click Done With Personal Info at the bottom, and then e-file your return again.
    • Otherwise, if you verified that the info you entered is correct, proceed to Other Options, below.
Other Options

If you verified that the information you entered into TurboTax exactly matches the Social Security card, and that the birth date is correct and has been entered in MM/DD/YYYY format, your next step is to call the Social Security Administration (SSA) at 1-800-772-1213 to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.

In the meantime, your best option is to file a paper return, as your return will continue to get rejected until the mismatch is fixed at the SSA, which can take at 4–6 weeks or even longer.

Employee
June 1, 2019
This is the same problem my husband and I are having. The birthday matches the SS card, but not the IRS records. Does the SSA charge for correcting documents?
May 27, 2023

Hello 

Employee
May 27, 2023

@Yol3 This is not live chat.  The user forum works like a message board.  You need to post a complete, clear, specific question so we will know how to help you.  Then someone who sees your question will reply if they can help.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
October 11, 2023

Yes I have been trying to fix my stuff so I can get my back taxes but it tells me that my birthday don't match my social security 

Employee
October 11, 2023

@Raggersst The IRS gets its information regarding your date of birth from the Social Security Administration.   If there has been an error and SS or the IRS has the wrong information, you have to sort it out with Social Security.   Social Security will correct the information it gave the IRS.

https://www.ssa.gov

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Employee
October 12, 2023
**Answers are correct to the best of my ability but do not constitute tax or legal advice.