TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Community

Solved

Some formsets are not present on this machine. Please install all formsets. Error 190.

Forum|Forum|6 years ago
January 27, 2020
10 replies
0 views

Hi,

I have installed both Turbo Tax Home & Business and also Turbo Tax Business. I cannot open a previous file; get error - Some formsets are not present on this machine. Please install all formsets. Error 190. Any ideas please?

TurboTax Business Windows

Best answer by Irene2805

Since you have two TurboTax products installed, be sure you are opening the correct data file. Both a personal tax data file and a Business Edition data file end in the same *.tax201x file extension, which can be confusing.

You will also get this error if the return has state(s) in the file, but you don't have all the state products installed.

Irene2805Answer

You will also get this error if the return has state(s) in the file, but you don't have all the state products installed.

Hudziak

How do I fix it?

mesquitebean

Employee

@Hudziak wrote:
How do I fix it?

How do you fix what??? You haven't said what you are doing. This is an old thread from last year with various users with multiple issues.

What tax year are you referring to?

What product are you referring to--a personal tax product or the dedicated TurboTax Business Edition? Or do you have both a personal product and the business product installed and trying to open a tax data file with the wrong one?

Are you getting Error 190 when opening a prior-year data file that has a state return? If so, see this FAQ:

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

kbarnett86

Okay can someone please help??? I've had nothing but issues since 1/29/20. It started off allowing me to do my taxes until time to efile. Once I hit efile it said some of my forms were't available. It prompted me to follow steps and I did so, and still the same issue happened again. I then hit the button to resolve it said it was downloading my state files and preceded to say it was up to date. Turbo tax also emailed me and said my forms were available for download. I also downloaded the link sent to me. still not working. I was issued another copy of turbotax home/Office and I downloaded it and then it wasn't allowing me to upload my ready to file return and started saying the same thing but it has my forms for federal and state. I've tried everything to fix this. I

started researching and found a bunch of others was also having these issues or similar. I tried so many different things. compatibility trouble shooter, running as admin. Uninstalling, reinstalling, turning off automatic updates,firewall, anti-virus software, I also did a manual update for the software and state forms. I went through a 4 hour session with a rep on the phone and she walked me through so many steps to fix and not a one of them fixed. I'm about ready to get my money back and go with another software if I don't have this fixed and all taxfiles efiled by tomorrow. 2/16/20. I'm far from a rookie with turbotax, I've used this every year for many years, I also file others taxes every year.I'm about 5 hours away from being a anti-Turbotax user, recommender, (my own word) if this isn't fixed quick!!!! I've lost hell of time and money due to TURBOTAX and can prove it! I was told they haven't been able to fix this issue so If that's the case why continue selling it?? Talking it up like it's awesome however it's NOT!!! [email address removed]

bsskadella

Did they every help you with this? I don't see a reply. I too have used TurboTax over 10 years and spent about 4 hours on the phone today but to no avail.

cheerful

I had the same problem and did not get any helpful answer. Then I found out that I had to clean up state forms.

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-[product key removed]ing-but-won-t-allow-you-to-install-your-state/00/1127787

Carl11_2

Employee

There are two situations I am aware of that will generate the 190 error.

- Trying to open a personal 1040 .tax file with TurboTax Business and vice-versa

- If the .tax file includes one or more state returns, then you MUST install all applicable state return modules before you will be able to open it. Multiple attempts to open the file without the state return modules installed and updated seems to have a very high potential of corrupting the tax file beyond any possibility of recovery by any means.

tomchannell

I am trying to install TURBOTAX ADVANTAGE DELUXE TAX YEAR 2019 MAC DOWNLOAD and cannot. Please help.

DPS3

how do I install formset on this machine?

mesquitebean

Employee

@ DPS3 wrote:
how do I install formset on this machine?

Sorry, but I don't know what you are doing, and there's no context provided for your question. You didn't describe the details of any issue, so we don't know what you're doing or even what product you are using. Are you using desktop software (CD/download) to prepare a 2020 personal tax return? Or are you preparing a 2020 Business return (S-corp, C-corp, Partnership, Multimember LLC, etc.?) Or are you using Online TurboTax for a 2020 personal tax return?

Are you using both the Business Edition software and a desktop personal tax product?

Since you're posting in this old thread, is your topic the same as the threadowner? i.e., are you getting Error 190, when you try to open a *.taxYYYY data file?

Eusebio

why wont TurboTax business trans last info

mesquitebean

Employee

@Eusebio wrote:
why wont TurboTax business trans last info

With little information to go on, I'll assume you are using the 2020 dedicated Business Edition (S-corp, C-corp, partnership, multimember LLC, etc.) as opposed to a personal tax product. You didn't provide any description of your issue. What and where is the roadblock, and is there any error message?

Do you have the *.tax2019 Business edition data file from last year's Business return on your computer? If so, when you start a new return in the Business Edition it should search for the *.tax2019 data file, and if it finds it, it should ask you if you want to transfer it into 2020. If it doesn't find it, you can use the Browse feature to point it to the file. But be sure it (or you) is not trying to transfer from a personal tax data file. See the note below:

NOTE: A 2019 Business Edition data file ends in *.tax2019, but a 2029 personal tax data file also ends in *.tax2019. So be sure that you are not trying to transfer a personal tax data file by mistake into your 2020 business return.

hstancil

I don't need to file a state return. I live in Florida.

mesquitebean

Employee

@hstancil wrote:
I don't need to file a state return. I live in Florida.

You didn't describe any details about your issue, so I don't know if you are using desktop software, online TurboTax, or what, and what the roadblock is you are experiencing.

The following answer is for Online TurboTax. If you are using desktop software, then you need to explain more about what all you are doing and what the roadblock is.

Did you start a FL "state return" by accident?

Florida does not have a state income tax. Only people who have Florida businesses or rental property with tangible personal property have to file a DR-405 with the county property appraiser by April 1 each year.

https://floridarevenue.com/property/Pages/Taxpayers_TangiblePersonalProperty.aspx

and

https://floridarevenue.com/property/Documents/pt114.pdf

If you don't have a Florida business or rental property with such tangible personal property, then you do not have to file a Florida return. You can choose to skip the Florida return, or delete the Florida return before paying and filing if it's not needed.

https://ttlc.intuit.com/questions/1900608-how-do-i-delete-my-state-return-in-turbotax-online

If you've already paid for it and don't need it as explained above, you can talk to TurboTax Customer Support and tell them you didn't need it.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

jholcomb

Due to my error, I purchased TT Home and Business when I should have purchased Business. I completed my personal return for 2023, then realized my error. TT Customer Service refunded my $$ and I purchased Business. They said my existing personal return could be opened with the new Business product. When I tried, I got the above formset error (190). Will I be able to open my personal return or do I have to start over? Thx

mesquitebean

Employee

@jholcomb wrote:
Due to my error, I purchased TT Home and Business when I should have purchased Business. I completed my personal return for 2023, then realized my error. TT Customer Service refunded my $$ and I purchased Business. They said my existing personal return could be opened with the new Business product. When I tried, I got the above formset error (190). Will I be able to open my personal return or do I have to start over? Thx

The 2 products are completely different. A personal return cannot be opened in the Business product. A personal return can only be opened in a personal tax product. Likewise, a dedicated business return can only be opened in the Business product.

The personal and Business tax data files both end with *.tax2023, but the same type of product has to be used to open the file associated with it.

tcarmichael 1

how do I install formsets

CatinaT1

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

bshell1

I'm having the same problem. Everything was fine when I first started the file, now I can't even open it. This is serious TurboTax. Where do I go to install all formsets. This is an old problem. The last complaint looks like 2020 -- that is 5 years ago!!!!!