Try doing this: Log completely out of Turbo Tax. Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies. Re-open the browser and log back into Turbo Tax and see if this fixes the situation. You can also try a different browser as well, or "incognito mode". If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. Clear CacheDelete Cookies

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Mebobbi

Question

What does a blue ink blot icon under an entry mean? It won’t let me enter in the form. Help please?

Forum|Forum|3 years ago
April 10, 2023
1 reply
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LindaS5247

Try doing this:

Log completely out of Turbo Tax.
Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
- You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.

Clear Cache

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