Who can designate an answer as the best solution? Once a post is marked with a best solution can there be followups for clarification?

Forum|Forum|1 year ago
March 7, 2025
2 replies
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1) Is it the person who asks a question the only one who can mark an answer as the best answer? Or can someone else do that?

2) Once a Q&A thread has a best answer marked, does that signal that no more replies are allowed as follow up to that question?

The reason I ask is it looks like the answer to a question I asked was marked as best solution by someone else and although it is a good answer I have replied to the answer asking for clarification. However I wonder if my reply will be seen and responded to if there was already a best answer designation given to the original question.

Not A Product Question

DoninGA

Employee

You can designate an answer as helpful by clicking on the thumbs up arrow.

You can also designate a best answer even if others have chosen another answer as best answer.

Pip_12_mn

1. I only see the "Mark as Best Answer" button when I am the post originator.

2. I have the same question - after it's marked "Best Answer" does it get unflagged so that Turbo Tax experts no longer reply? Others can still reply but I get the feeling TT experts ignore.