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April 12, 2020
Question

credit card refund request

  • April 12, 2020
  • 2 replies
  • 0 views

I was planning to submit my tax return electronically and already paid $24.00 for service fee, but due to I don't have Company control number on W-2 so I have to print and file my Tax return by mail

I am requesting a credit to be issued for that charge.
Please advise.
Thank you.

2 replies

April 13, 2020

Please see the following TurboTax FAQ for assistance with how to e-file without a control number: I have no box D or Control Number on my W-2

 

If the issue still persists please reach out to our live customer service representatives for further assistance: What is TurboTax's phone number?

April 14, 2020

I have the same issue. do you know how to get the credit card refund yet? Thanks!

April 14, 2020

@Luke xu Please reach out to our live customer service representatives for assistance with a refund: What is TurboTax's phone number?