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March 11, 2020
Question

Debiting my account

  • March 11, 2020
  • 3 replies
  • 0 views

Turbo Tax is debiting my acct $125 after the fact when you should have taken that out of my Federal refund in the first place.  Not fair at all.

    3 replies

    March 11, 2020

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    March 12, 2020

    Good evening,

    my name is Rosario Zuniga. I’m writing to you cause I need help. When I did my taxes return I put the Bank’s name wrong. So, what I want to know is if I can fix it! 

    VolvoGirl
    Employee
    March 12, 2020

    @Rzb0102  If the bank routing number and account number are right it should be ok.  Don't think the bank name matters.

    VolvoGirl
    Employee
    March 12, 2020

    @stratosfear67 

    Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
    https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

    Then when the IRS does send your refund they won't take the fees out again.

    And, Why you got charged,
    https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

    You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.