Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
L
Ldochop
May 17, 2020
Question

I got charged on my Credit card for efiling CA state tax which I have not transmitted. How do I get a refund?

  • May 17, 2020
  • 1 reply
  • 0 views
No text available

    1 reply

    DoninGA
    DoninGA
    Employee
    May 17, 2020

    To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

     

    TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

     

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsCookie settingsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification