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April 9, 2020
Question

I paid by credit card for turbo tax something went wrong

  • April 9, 2020
  • 2 replies
  • 0 views

Please refund my money. To my credit card. I will not be using turbo tax. . Thank you Kathy 

    2 replies

    Employee
    April 9, 2020

    Please click the link below to contact Customer Support for assistance.

     

    What is the TurboTax phone number? - Community

     

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    May 13, 2021

    I bought the wrong package,   I need to file 2019 Self employed taxes

    TURBOTAX BUSINESS TAX YEAR 2019 WIN DOWNLOAD
    License Code:
    [product key removed]
    $169.99
     Subtotal:    $169.99
     Sales Tax:    $15.09
     Total:    $185.08

    Save your license code, you'll need it during installation.

    Purchase information
    Billing address:
    Lincoln Walters
    5304 Glenwood Rd
    Brooklyn, NY [removed]

    aid 

    DoninGA
    Employee
    May 13, 2021

    @nsnil Please edit your post and remove your name and address from your post.  This is a public user forum.

    Click on the three dots in the upper right corner of your post.  Click  on Edit Reply.

     

    Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

     

    To complete and file a 2019 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2019 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

     

    A 2019 tax return can only be printed and mailed, it cannot be e-filed.