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March 23, 2020
Question

My order

  • March 23, 2020
  • 1 reply
  • 0 views

I was selected regular benefits for $45 ... but you charged me for $175 ,added max benefits!

Please advise and return.

    1 reply

    DoninGA
    Employee
    March 23, 2020

    See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

    See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

    OR -

    If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.