Payment

Forum|Forum|5 years ago
February 16, 2021
1 reply
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On the 12th of this month you guys took a certain amount for filing my taxes with you, but then the following day you did a check card reversal for a higher amount, may i ask why this happened? Thanks.

xmasbaby0

Employee

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**