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C
crnesejt
November 10, 2019
Question

payment info

  • November 10, 2019
  • 1 reply
  • 0 views

Got a email from TurboTax saying they are having trouble with my payment info.  When I click on the "Fix It" block it goes to Unknown URL.  How do I get this fixed?

    1 reply

    DoninGA
    DoninGA
    Employee
    November 10, 2019

    TurboTax support is closed on the weekends.  You will need to contact support on Monday for assistance with this type of billing issue.

    Support is open from 5am to 5pm Pacific time, Monday thru Friday

     

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    C
    crnesejtAuthor
    November 13, 2019

    ow do I resubmit payment?  I cant find anyway to get back to where I enter credit card info.

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