Paypal credit cards marked inactive incorrectly

Forum|Forum|3 years ago
August 26, 2022
11 replies
0 views

A few days ago all PayPal credit cards were marked inactive and revert back to inactive if you try to fix them. It's using the new "crypto and master card" style login. Any news on a fix? Basically all our transactions go through that connection so Mint is basically unusable for us now.

Mint

DoninGA

Employee

Contact PayPal at (888) 221-1161

lewiswylau

Also have same problem

If I delete from mint, it will connect properly for 1-2 days. And then it turns inactive after that. There is no way to force "active"

samanderson2

Hi,

I have the same issue where my paypal credit cards are being marked inactive.

Were you able to find a fix?

Komatic

Same issue here too the PayPal credit card marked inactive or just not showing up at all.

Beached-Sail

I also have this issue. PayPal Credit has worked fine for years, but the other day Mint forced the account to inactive. I even deleted and re-added the account since I didn’t care about history. Unfortunately same issue. The PayPal deposit account balance is fine, but not the credit account. Seems there’s a connection issue on Mints end recognizing the credit account.

Komatic

I guess we keep waiting. Right now mint is marking my credit card account as a checking account... This definitely feels like issue on mint side. It was working a few days ago but still even then not automatically getting balance information I had to manually update it by logging back in on mint.

bquirk26

Same issue here, super annoying. Paypal has always had issues with the transactions with mint that I've had to get around, but not showing up at all won't work. Any fixes?

Beached-Sail

I just contacted Mint support and they indicated their tech team is aware of the issues with PayPal and are working on it. My experience with bank/account/connection issues like this is they can usually get resolved within a few weeks to a couple months at the latest. For now we just have to sit tight.

samanderson2

Thanks for the update.
I had to import all my transactions from PayPal Credit Cards manually for now.
Guess will have to use another credit card for the automatic transaction imports till this is resolved.

vanvoljg

Two months later, still an issue. I don't really care that much because Mint's handling of PayPal transactions is mostly broken anyway, but this is still a bug.

samanderson2

Same here.

Support mentioned they are aware of the issue and will just have to wait on a fix.

Finally, I gave up and started pulling paypal transactions manually.

bjake

This just happened to me as well 😞 so frustrating

Anonymous

Happening here, too. "Call Paypal" is an inadequate fix. How is that still pinned as the solution?!

Anonymous

I'm having the issue too. Unable to mark the paypal Mastercard account active

bquirk26

Now Mint is blocking paypal altogether. Any solution?

Anonymous

I just noticed an issue starting up with both PayPal accounts as well. The credit card account did start working again for about two months, but today the whole PayPal stuff can't connect. I would be willing to say this could be more PayPal's fault than Mint possibly because I know PayPal has been trying to compete with Mint personally for budgeting services and they keep messing with their site.

Anonymous

This came back for me as well. No longer can link paypal account and PayPal credit. Still no functionality for PayPal savings. This is frustrating.

vanvoljg

Mint has been slowly getting less usable, a trend which started immediately after acquisition by Intuit. I'd bet this is a behemoth fight and we're caught in the middle.

Back to a ledger book, these online services are useless.

Edit: Same issue, all my PayPal credit card-related accounts are incorrectly marked inactive and cannot be manually updated.