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July 6, 2020
Question

Refund

  • July 6, 2020
  • 1 reply
  • 0 views

I purchased Kentucky Efile and now I have to submit paper. How do I get a refund?

    1 reply

    Employee
    July 6, 2020

    Are you using desktop (CD/download) software?

     

    Contact customer support and use the word "billing"--not refund.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    They are available from 5 a.m. to 9 p.m. Pacific time 

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**