withdrawer money out of my account to many time.

Forum|Forum|4 years ago
May 8, 2021
1 reply
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Why do it look like you all or taken more money out of my bank for payment on my TurboTax every time I turn around you are sending me a notice that you are going to take money out my account. Now I have use you in the past and this kind of action never have before, so what is going on now.

VolvoGirl

Employee

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.