Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
B
brehml3
March 26, 2021
Question

account setup

  • March 26, 2021
  • 1 reply
  • 0 views

I'm trying to setup my account and your system says they don't have anything on record of me and will not let me setup my account. I know all the information I presented was correct. Please get back to me asap. 

 

 

    1 reply

    N
    NashayLO
    March 26, 2021

    There are multiple ways that you can recover your account. You can use your username, email address, or phone number. Please see this TurboTax FAQ, Forgot your TurboTax Online User ID or password?

     

    There is a chance that your account may be deactivated, if so, please contact us for further assistance, Customer support phone number - TurboTax

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsCookie settingsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification