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May 12, 2020
Question

Can't access credit score

  • May 12, 2020
  • 1 reply
  • 0 views

I have tried accessing my credit score multiple times but every time it says the message "

It looks like some of your info doesn’t match what our credit bureau partner has on file
We recommend reviewing your info and trying again. Make sure you fix any incorrect info before retrying" but all of my information is correct. How can I correct your bureau partner's information?

    1 reply

    Employee
    May 12, 2020

    How are you accessing your credit score? Have you signed up for Turbo? --> https://turbo.intuit.com/

    May 22, 2020

    yes I have an account. I am logged in and then i attempt to view my credit score but everytime i try a notification tells me that some of my information does not match the information at your bureau but all of the information is correct.

    Employee
    May 22, 2020

    You might want to try the Turbo  Facebook and/or Twitter pages for further support.

     

    Facebook: https://www.facebook.com/IntuitTurbo/?ref=br_rs

     

    Twitter: https://twitter.com/intuitturbo