Completing 2018 taxes

Forum|Forum|6 years ago
October 22, 2019
3 replies
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I was almost done using TurboTax with my 2018 taxes on 10/20/19. Now I can’t complete my taxes. I have purchased to premiere download, one is being refunded. I am now on a windows computer and need to download that software but I don’t want to keep paying and not being able to file. Now it even made me change my password because I put in my email address and it thought I had spaces in it. I did not. Please give me a number to call for help!

DoninGA

Employee

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

macuser_22

Employee

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

adspencer01

Need to finish my 2018 tax return

DoninGA

Employee

@adspencer01 wrote:

Need to finish my 2018 tax return

See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

Bmoran

How do I pull up my 2018 taxs so I can finish and efile them

mesquitebean

Employee

@ Bmoran wrote:

How do I pull up my 2018 taxs so I can finish and efile them

A 2018 return cannot be efiled. It has to be printed, signed, dated, and mailed. If you need to finish the return, you'll need to buy 2018 desktop software. If you already paid for your 2018 online return, TurboTax Support should furnish you the software.

See this FAQ:
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322