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J
jwaneng
April 3, 2024
Question

I am a single mum with no partner or spouse.I have tried to claim child daycare expenses and they are not showing up on my return?

  • April 3, 2024
  • 2 replies
  • 0 views
No text available

    2 replies

    TurboTaxSusan
    TurboTaxSusan
    April 3, 2024

    Are you using TurboTax CD/Download or TurboTax Online?

    J
    jwanengAuthor
    April 3, 2024

    using on line turbo

     

    TurboTaxSusan
    TurboTaxSusan
    April 3, 2024

    Do you see an amount on Line 21400 of your detailed tax summary? Was the child under 16 years of age at any time in 2023? Was the child's net income in 2023 $15,000 or less? Did the child live with you?

    TurboTaxSusan
    TurboTaxSusan
    April 7, 2024

    Did you have employment or self-employment income? Or did you attend school or do research (for which you received a grant)?

     

    J
    jwanengAuthor
    April 7, 2024

    Yes, I did have employment income.

    i also went back to previous returns where there were childcare expenses. In both cases they were not reflected on the return.

    i have spoken to one of your tax experts. He was also unable to explain why this isn’t picked up.

    when can I expect your experts to correct this problem as I want to submit my return.

    G
    GHarpe
    April 9, 2024

    We have requested a callback be done for you. If you do not get resolution please ask for an escalation so an investigation can be done.

     

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