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March 17, 2022
Question

I cannot remove the Northern residents deduction. How do I do that?

  • March 17, 2022
  • 1 reply
  • 0 views
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    1 reply

    March 18, 2022

    To remove the Northern Resident Deduction, you need to clear the information you entered in the sections. 

    Please follow this:

    1. Go to the menu on the left side in your return.
    2. Scroll down to click on Deductions.
    3. Scroll down to click on Other Deductions.
    4. Click on Northern Residents Deduction to make changes to your entry, then remove all the entries manually as needed in each screen.
    5. Always click Continue at the bottom of the screen to save your changes.
    6. The screen "Here's your deductions summary" will now open where you can see "Other deductions" have been cleared.

    Thank you for using TurboTax.

    hkucyiAuthor
    March 19, 2022

    I followed your suggestion.  It does not fix the problem.

    All I get is an option to clear the checkboxs but it does not fix the problem.

    Even pretending to go through the yes option, all the fields are zero.

     

    I never entered any data in the first place.

     

    The only option I have left is to start all over again and enter all my data from scratch.  Even then I don't know if this will work.

     

    What a waste of time.

     

    I am going to scrap TurboTax.  There are plenty of other tax preparation programs that work.

    TurboTaxSusan
    March 24, 2022

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.