Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
L
linton-murphy
April 4, 2022
Question

I'm not able to proceed with filing, continually met with screen saying I must upgrade to Deluxe version. Says I've included charitable donations when I have not.

  • April 4, 2022
  • 1 reply
  • 0 views
Short of starting over I've gone back to the beginning and confirmed I've selected No for charitable donations. Manually saved the page too.

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 7, 2022

    If you contribute to donations through your employer or pension, you may have charitable donations on your income tax slips; T4, T4A, T3, T5013 slips, or on partnership financial statements.

     

    If you need more help with this issue, please contact our phone support team at 1-888-829-8608.

     

    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsCookie settingsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification