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February 29, 2024
Question

Why my simple tax return needs to be the Premier version not deluxe. I have income, charitable donations,simple medical expenses. Turbo says deluxe doesnt have all forms

  • February 29, 2024
  • 2 replies
  • 0 views
Seriously !! I've used Intuit for 10years and now they do a poor job of telling you exactly what each product does / does not cover. Simple expenses ,simple income, no capital gains/losses and they essentially force you to upgrade.  Perhaps using CRA netFile is the better way for 2023.

    2 replies

    February 29, 2024

    There might be donations in box 46 of your T4 or Employee-paid premiums (medical) in box 85 of your T4 which would require an upgrade to allow you to claim additional credits not included in the free version. Please see the list below enumerating what is or is not included in the free version.

    Simple tax returns include:

    Employment income

    Pension income

    Other employment income such as tips

    RRSP contributions

    Child care expenses

    COVID-19 benefits and re-payments

    Unemployment (EI) and social assistance

    Worker’s compensation

    Disability amount

    Worker’s benefit

    Amount for eligible/infirm dependents

    Tuition, scholarships, bursaries, grants, student loan interest

    Caregiver tax credit

    Disability transfer

    Home accessibility tax credit

    Tax on RESPs and RDSPs

    Tax installment payments

    Age amount

    Income, credits, and deductions not listed above are not covered by TurboTax Free, including:

    Employment expenses (meals, lodging, etc.)

    Donations

    Medical expenses

    Investment income and expenses

    Rental property income and expenses

    Self-employed income and expenses

    Thank you for choosing TurboTax.

    March 1, 2024

    Thank you for your response but it is my understanding as advertised that Deluxe is not a FREE version. It was listed for $21.00  I am not expecting to use  free software but from past experience of using Premier I know I do not have the need for it.
    I am retired and have only CPP, OAS , RIF , RRSP income. None of these T4 slips have the boxes you mention and I never indicated in the preliminary questioning section that I had employment income. For the past 3 years I’ve not had employment income. Best check the Turbotax software , if it thinks I did this year.
    When I clicked on the Deluxe version , at the screen saying I had to upgrade , the popup list of coverage by Deluxe indicated it covered every income and expense deductions I required.

    Sorry if i sound a little warm under the collar.
    So , I would ask , please tell me why Deluxe (not a free version) is not a satisfactory product for my use.

    TurboTaxSusan
    March 1, 2024

    Do you have bank interest? This would be considered investment income.

     

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

     

    May 2, 2024

       How do I revise the 2023 tax return I've already filed to reflect medical expenses?

    May 3, 2024

    TurboTax has created an FAQ link to help you make your amendment. Be aware that the Canada Revenue Agency (CRA) suggests waiting for your Notice of Assessment (NOA) before making any changes as the assessment may have already corrected the amount left out. Please follow the link included below.

    I have filed my tax return. Can I still make changes?

    The CRA also has a link with information about Change My Return which you can use through your My Account once you have received your NOA. 

     

    Thank you for choosing TurboTax.