Can't put multiple items in a donation

Forum|Forum|7 years ago
June 1, 2019
1 reply
0 views

When we put in a second item to a donation from a different list, the previous items disappear

ItsDeductible Online

Best answer by mesquitebean

Did you save the previous items after entering them? If there is no SAVE button in the lower right corner, click anywhere on a blank portion of the screen, and it should appear.

But there are several bugs with the new version ItsDeductible, and you may prefer to go back to the classic version. If you want to, here's how:

Use this link:
https://itsdeductibleonline.intuit.com/Logout.htm
The page will show that you are logged out. At the top of the page is a small sign-in button (see screen image below).
Click sign-in and use your ItsDeductible login credentials to get access to the classic version of your account.
You can bookmark that page to use each time.

M

mesquitebeanAnswer

Employee

Did you save the previous items after entering them? If there is no SAVE button in the lower right corner, click anywhere on a blank portion of the screen, and it should appear.

But there are several bugs with the new version ItsDeductible, and you may prefer to go back to the classic version. If you want to, here's how:

Use this link:
https://itsdeductibleonline.intuit.com/Logout.htm
The page will show that you are logged out. At the top of the page is a small sign-in button (see screen image below).
Click sign-in and use your ItsDeductible login credentials to get access to the classic version of your account.
You can bookmark that page to use each time.

M

mesquitebean

Employee

Oops! I meant to say after clicking on a blank portion of the screen, the SAVE button should appear in the lower RIGHT corner, but I said "left." I have corrected it above. If you were emailed the answer, sorry for the typo.