Skip to main content
March 13, 2024
Solved

Cannot change recipient country error

  • March 13, 2024
  • 3 replies
  • 0 views

In the final federal check I have an error (repeated multiple times) concerning the recipient's address as being a foreign country. It is not a foreign country. It is a US address.

The data in question was downloaded by TurboTax directly from the broker.

 

In the entry error screen ("Check this Entry") the recipient's street address is correctly entered by TurboTax. But

- the state and zip code fields are both blank

- and the foreign country field is pink.

 

The check entry text says:

Schedule B - Form 1099-DIV (broker's name): Recipient State should be blank. You have indicated a foreign address for this recipient.

 

But the recipient's address is not a foreign address. It is in the US.

 

I've tried to correct this error by

a) filling in the correct state and zip code fields

b) changing the 'foreign country' field to "Not applicable" because there is no US option available to select. But the error keeps popping up on the next check.

 

How do I correct this? The entire address is a US address.

 

    Best answer by andersn2234

    I am not the only one.

    See https://ttlc.intuit.com/community/taxes/discussion/after-latest-update-turbotax-filled-in-other-country-into-my-us-address-unable-to-change/00/2526272

     

    No solution yet. Tried all the suggestions.


    As others have noted, none of the attempted solutions in

    https://ttlc.intuit.com/community/taxes/discussion/after-latest-update-turbotax-filled-in-other-country-into-my-us-address-unable-to-change/00/2526272

    work.......

    I made a backup of the TurboTax file and on that backup I deleted the 1099 div form as suggested both here and in that link above. All that did is eliminate the entire dividend download and mess up the bottom line.

    This is a TurboTax bug and needs to be corrected asap.

    3 replies

    March 13, 2024

    Here's a screen shot.

    KrisD15
    March 13, 2024

    It sounds like the problem came from importing the document. 

    I suggest you delete and try again, or if possible, manually type it in . 

     

    • For TurboTax Desktop, switch to Forms (Upper right corner) 
      To Delete a Form  using TurboTax Online:
      Select Tax Tools on the left side-bar
      Select Tools from that drop-down
      Select “Delete a form” on the TOOLS CENTER screen
      Select the Form 1099-B and delete
    • re-enter the 1099-B 
       
    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    March 13, 2024

    Thank yu for taking the time to reply.

    It is TurboTax Desktop.

    You say "delete and try again".

    Please clarify.

    I can delete the form. Will TurboTax then recreate the form from the broker downloaded data?

    Or should I delete the entire broker downloads and redownload?

    Isn't there a way in TurboTax to change the "foreign country" indication?

    I can't be the only one this has happened to.

    Thank you again.

    March 27, 2024

    Exact same problem with my return.  did anyone have any ideas?

     

    David

    March 27, 2024

    See solution by IowaMarc in this topic.

    February 19, 2025

    To clear the red box on form 1099, do the following:

    1 click on any country and code will appear in box. 

    2 click the box a second time and scroll up to “not applicable” and click. 

    3 The box will be empty and no longer red and missing state and zip code will appear