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January 20, 2023
Question

"Cant file due to disaster tax relief laws passed by Congress" needs review error. Any idea why? I never clicked yes nor saw question regarding disaster relief.

  • January 20, 2023
  • 1 reply
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I tried completing the form and have visited all sections within TurboTax however I can't seem to get pass this error message.

1 reply

Employee
January 20, 2023

That question  about disaster relief was asking whether you took money out of a retirement account  like a 401k or IRA  during the covid-19 pandemic.  Did you do that?   If not, remove the form.

 

TO REMOVE A FORM IN ONLINE TURBOTAX

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-forms/view-delete-forms-turbotax-online/L7SZhwCHv_US_en_US?uid=ld24j691

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
tsswingerAuthor
January 20, 2023

Thank you for the help, however that didn’t work either. I went into tools and have deleted the 1099-R form and Form 5498 with the same error message. 

I’ve also tried deleting cache and cookies and using another browser.

 

As a last resort I also deleted and reentered w2 and still same issue. 

Employee
January 20, 2023

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**