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June 1, 2019
Solved

Charity appears when I select "Manage Charities" but not when I select "Manage Donations". Your previous interface was much more effective and much easier to use.

  • June 1, 2019
  • 2 replies
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Best answer by DoninGA

If you would like to access the classic version of ItsDeductible, please follow these steps:

  • Click this link: https://itsdeductibleonline.intuit.com/Logout.htm
  • The page will show that you are logged out. At the top of the page is a small sign-in button 
  • Click sign-in and use your ItsDeductible login credentials to get access to the classic version of your account. 

2 replies

DoninGA
DoninGAAnswer
Employee
June 1, 2019

If you would like to access the classic version of ItsDeductible, please follow these steps:

  • Click this link: https://itsdeductibleonline.intuit.com/Logout.htm
  • The page will show that you are logged out. At the top of the page is a small sign-in button 
  • Click sign-in and use your ItsDeductible login credentials to get access to the classic version of your account. 
SteamTrain
Employee
June 1, 2019

You will have a lot less trouble if you go back to the "Classic" version for everything.

______________________________

But

In the New interface.....Did you actually go back to "Manage Donations" AFTER you went into "Manage Charities"?

When I did it in that order (i.e. Charities before Donations the very first time you use it), the prior year's charities were transferred to 2016, and only after that showed up in the donations section  (though I can't be sure I didn't do something like edit one of them in the manage Charities list. )

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*