Question

Deductions showing up as income

Forum|Forum|6 years ago
April 7, 2020
1 reply
0 views

Hi,

Doing my 2016 taxes to verify against professional's so I know I have the categories set up correctly & charity categories are showing up under imported documents as income.

How can I correct this?

AmyC

Employee

I am sorry, 2016 is too far back for this forum.You are welcome to try Turbo Tax chat.or you can fill this form out for someone to call you.

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M

Mstv01Author

Hi @AmyC,

Thanks for the reply. I clicked your link for a form, but it came up as more of a tax problem page (a bunch of boxes & tabs for costs for the questions from TT or a CPA), not a technical help/programming issue page, I was unable to find help with my problem.

I did look around that part of the website & found a request for a live person. After asking & answering some questions to get one, I received a response that I needed to be working on my taxes before I could get a live person, so a dead end there. Since I'm about or close to 1/2 way through, I figured it had to be because it's the 2016.

I believe my problem is a technical support issue rather than a tax question anyway. I have my charity deductions categorized correctly, however they're showing up as income in the importing documents section and I need to know how to fix it or find out if my copy is defective.

If you have any way to help me with this, I would so appreciate it!

Tina