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lizstewart357
February 10, 2025
Question

Dependent Care Credit is not working in system. How to contact someone about a systems error?

  • February 10, 2025
  • 2 replies
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    2 replies

    M
    mglauner
    February 10, 2025

    If you can provide more details about what you mean when you say 'Dependent Care Credit' is not working, we'll try to help.  Are you receiving error messages?

     

    Here's detailed info on the Child Care Credit.

     

    You can also Contact TurboTax Support for more help. 

     

     

    X
    xmasbaby0
    Employee
    February 10, 2025

    First a question for you --- have you entered your own W-2 or self-employment income yet?   The childcare credit will not work unless you have entered your income.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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