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February 14, 2021
Question

Does anyone get an error trying to enter charitable donations? When I enter the charity name and then click on the "Add" button, I get an "Enter the charity name" error.

  • February 14, 2021
  • 1 reply
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1 reply

February 17, 2021

Try this and see if this clears the issue for you.  Please log completely out of TurboTax.  Then, in your browser, please clear your cache and delete your cookies.  After this, close completely out of the browser.  Re-open everything including logging back into TurboTax.  


For further instructions on how to clear cache and delete cookies, please see the links below:


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