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November 2, 2023
Question

error code 607

  • November 2, 2023
  • 1 reply
  • 0 views

I installed the 2020 version from a disc.   I since changed computers and am trying to install the same 2020 version on my new computer from the same disc.   I keep getting error code 607.   I have correctly entered the 16 digit code exactly as it appears on the CD jacket

1 reply

DoninGA
Employee
November 2, 2023

Contact TurboTax support for assistance with this problem.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax