What does the error message say? In order to get the child tax credit, here are the steps to enter information: In TurboTax online, Sign in to your TurboTax account and select Pick up where you left off At the right upper corner, in the search box, type in "child tax credit" and Enter Select Jump to child tax credit Follow prompts

Question

Error in filing child tax credit

Forum|Forum|6 years ago
February 2, 2020
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TurboTax Deluxe Online

L

linaj20201

What does the error message say?

In order to get the child tax credit, here are the steps to enter information:

In TurboTax online,

Sign in to your TurboTax account and select Pick up where you left off
At the right upper corner, in the search box, type in "child tax credit" and Enter
Select Jump to child tax credit
Follow prompts

C

cbalgos

After filing my taxes, I’m trying to fix the Child Tax error becasue my child is was under 17 in 2019. However, there is no way for me to remove it. Help?

CatinaT1

If you filed, it is like dropping it into a mailbox - you cannot get it back.

You'll have to wait until your return is either accepted or rejected.

If rejected, you can make any necessary changes.
If accepted, you'll need to amend your return.
To avoid unnecessary delays, do not amend until your original return has been fully processed. You will need to print and mail the amendment.
Allow 8-12 weeks for processing.