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February 7, 2025
Question

For the Adoption Credit (form 8839) I am seeing that turbo tax is calculating the credit incorrectly. I see two errors. The first is line 6 and line 15. Anyone else?

  • February 7, 2025
  • 1 reply
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Line 6 is not using the smaller of line 4 and 5. Line 15 references the Credit Limit Worksheet which also does not appear to be working.

    1 reply

    February 8, 2025

    To take a closer look at the situation and submit it for correction, it would be very helpful to have a diagnostic copy of your tax file.  The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.  

     

    If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using and what states you are filing in a follow-up thread.  

     

    Use these steps if you are using TurboTax Online:

     

    • Sign in to your account and be sure you are in your tax return.
    • Select Tax Tools in the menu to the left.
    • Select Tools.
    • Select Share my file with agent.
    • A pop-up message will appear, select OK to send the sanitized diagnostic copy to us.
    • Post the token number here. 

     

    If you are using a CD/downloaded version of TurboTax, use these steps:

     

    • Select Online at the top of the screen.
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    • Post the token number here.
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