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G
georgiarodgers
August 15, 2019
Question

Foreign Tax Credit NOT calculating correctly

  • August 15, 2019
  • 2 replies
  • 0 views

I have entered my foreign income and the taxes I paid, but each time I complete the very long form to claim this credit, my deduction always shows up as zero.  I know that this is a glitch with Turbo Tax, because I have read the other threads.  I need to know if there is a solution yet, or if I can speak to an actual human about it without paying another $100.

2 replies

P
pk12_2
Employee
August 15, 2019

perhaps one of us SUs can help you with your  problem ---- give some details of the situation  e.g.  what kind of foreign income  ( interest / dividend,  capital gain,  earned income or what  ),  which country, your filing status, your immigration status  ( US citizen/Resident / Resident for tax purposes ) . etc. etc.   what is TurboTax doing  correctly   etc. 

M
marcs
November 7, 2019

I am having the same issue.   I have filled out the form multiple times.  I live in Germany and it continues to show 0 tax credit.  I could use your help!

I should not have to pay to get help on a function which is not working correctly.

Thanks

Critter
Critter
Employee
November 7, 2019

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

Support can also be reached during business hours by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

M
marcs
November 7, 2019

I am having the same issue.  It continues to calculate zero for the foreign tax credit.  I have entered this multiple times.  Very frustrating

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