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March 4, 2023
Question

How do I change the Mortgage Interest Limited Smart worksheet to say NO to the question Does your mortgage interest need to be limited?

  • March 4, 2023
  • 1 reply
  • 0 views

Good Morning!

 

How do I change the Mortgage Interest Limited Smart worksheet to say NO to the question Does your mortgage interest need to be limited?

 

I have the Online TurboTax Desktop Home and Business Tax Year 2022 Mac Download With State.

 

Respectfully,

 

B Adams

    1 reply

    PatriciaV
    Employee
    March 5, 2023

    You can't change that box at this time. This experience has been reported and is under investigation. You may sign up for updates here: Why isn't my mortgage interest flowing into my Schedule A? 

     

    Even if this doesn't seem to apply to your situation, the form & calculations will be updated in TurboTax when the investigation is complete.

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    March 7, 2023

    Patricia V.

     

    Is there an IT Support Team that could work on resolving the issue? One of the customers mentioned that after contacting the CEO, a Tax Profession could share his screen and fix the problem.

     

    Respectfully,

    B Adams

    PatriciaV
    Employee
    March 8, 2023

    Yes, our technical support team is working on this experience (see my previous post).

     

    If you would like to have an agent work with you directly, you may upgrade to TurboTax Live. This service matches you with a Tax Expert who can personally work on your return. However, since the experience is the same for everyone who uses TurboTax at this time (including our agents), no one can uncheck that box.

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"