Question

How do I fix the error on my California worksheet for primary residence? It won't save.

Forum|Forum|5 years ago
February 28, 2021
4 replies
0 views

I'm getting an error and I can't e-file until it is corrected. But TurboTax won't let me save my edit and I can't navigate to the actual worksheet.

TurboTax Free Edition Online

M

manuharish

I'm having the same problem.

DaveF1006

Would you clarify the type of correction is it asking you to make?

[Edited 03-01-2021|04:32 PM PST]

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M

manuharish

The software is asking me to select whether the address is my primary residence is the address I have listed. The software won't let me select "Yes" or "No", yet it's showing that I have an error. I called a rep and they couldn't figure it out.

J

JoannaB2

Yes, you can go back to your personal information on My Info screen, and check if the address was entered correctly. You can do another review by:

In Turbo Tax Screen. click State.
Jump to State Review tab.
If the return had error/s, click fix return.

Please, send back your comments and let us know if the above steps solved your issue.

C

chanley008

I'm having the same issue as well. Called support twice and both saying it's a software issue creating a loop.

C

Cfreeze

Been going back and forth with TurboTax for 3 weeks. I found the best solution imaginable.. Immediate resolution.. go use H&R Block free online filing. Took me 15 minutes and everything was done.

C

chanley008

Unfortunate, but I may need to do the same...it's a shame, been with TurboTax for many years.

S

sxl94555

I have the same issue, I finished the CA tax but can't e-filing because of that. When does the software bug being fixed? noticed many people has the same problem, no one try to fix the software.