Question

How do I report an error in turbo tax 2021 premium?

Forum|Forum|4 years ago
December 7, 2021
3 replies
0 views

1040-SR line 12B is not automatically filling in the allowable charitable contribution deduction when you take standard deduction. there doesn't seem to be a way to manually fill it in either.

TurboTax Online

VolvoGirl

Employee

Just wait for a program update. There will be many updates. And you can't file until late January or February.

M

mlh10

It is now January 26the and the error in line 12b is still there, I cannot finalize my taxes due to this error.

M

mlh10

12b "self populates" with $300 (should be $600) when you change it to the correct amount it defaults back to $300 then reports as an error. It is now January 26th and it has not been fixed.

J

JamesG1

@mlh10

TurboTax online requires that you pass through sections Deductions & Credits and Other Tax Situations.to make sure that you qualify for the standard deduction. Try deleting with the methods listed below and reenter.

Federal 1040 line 12b Charitable Cash Contributions under CARES Act can be entered at either:

Deductions & Credits / Donations to Charity or
at the screen Charitable Cash Contributions under CARES Act immediately following Based on what you just told us, the Standard Deduction is best for you.

However, always pass all the way through both Deductions & Credits and Other Tax Situations.

At Deductions & Credits, scroll to the bottom of the page and click on Wrap up tax breaks.

At Other Tax Situations, scroll to the bottom of the page and click on Let’s keep going.

Remove the entry at Donations to Charity in 2021 by deleting the entry.

Remove the entry at the screen Charitable Cash Contributions under CARES Act by entering a $0.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

B

BK2000

Seems like this is an on-going error for the 2021 tax year again. Now Jan 27, 2022 with latest/today's update to TT Windows desktop deluxe.

It changes the MFJ $600 charitable contribution back to $300 and subsequently gives an error as "unacceptable value". I manually change it to $600 in line 12b to correct it, and the software again changes back to $300 and throw the error again. Standard Deduction, MFJ. Stuck in a loop unfortunately. And there was a similar issue last year based on what I read here. Here is the screenshot.

There is only one "workaround": To delete ALL of my charitable contributions. I know from the Tax Return perspective it does not matter, but I prefer to have it included just for annual comparisons and worksheet record keeping.

L

Lockmb

Schedule C Car and Truck Expense worksheet line 19 has the incorrect standard mileage rate -- it report $0.58 and the correct number is $0.56

T

tmunoz

Just to clarify, we would like to take a deeper look at this. Please let us know if this is TurboTax Online or for Desktop and if it is Desktop, if it is for Windows or Mac.

It would also help to have a diagnostic file, which is a sanitized copy of your tax return that has all of your personal information removed but has all of the forms and numbers entered. You can send one to us by following the directions below and posting the token number here so we can access the sanitized return.

TurboTax Online:

Sign in to your online account
Click on Tax Tools on the left toolbar
Select Tools
In the pop-up screen, click on "Share my file with agent"
Click OK on the message that a diagnostic file will be sanitized and transmitted to us
Please post the Token Number

TurboTax Desktop/Download Versions:

Open your return
Click the Online tab in the top menu bar
Select "Send Tax File to Agent"
Click Send on the message, and the tax file will be sanitized and transmitted to us
Please post the Token Number

S

Sriv_In

I'm not able to get TurboTax (desktop) to use my charitable contribution in the deductions. The screen where it suggests the standard deduction does mention that the standard deduction of $25600 is the right one for me ($25100 + $500 charitable contribution), but when it does the calculation, it uses only $25100

[Even though, the state tax (California) portion does immediately reflect the change]