How to report a software issue: States that I don't have a SSN or EIC for dependent care providers but I did not claim any dependent care expenses.

This may just information that carried over from last year. 

Try this:

1. From inside the return, scroll down to Tax Tools on the bottom of the left side menu.
2. Select Tools.
3. Click on Delete a form (third on the list at the bottom of the screen).
4. Find Form 2441 on the list of forms.
5. Click Delete to the right.
6. Confirm your Delete.
7. Click Continue in the lower right. 
8. Click Continue with my return.

At this point you should be able to complete your e-file. 

If doesn't work check your W-2 forms box 10. If you have a number there, it for a Dependent Care Benefit and will you need to complete the Dependent Care section.