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February 20, 2020
Question

I am getting a blank screen when I try to input a deduction for property tax?

  • February 20, 2020
  • 2 replies
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    2 replies

    SteamTrain
    Employee
    February 20, 2020

    @hookytime 

     

    1)  Desktop software ? or Online sofware?

     

    2) IF Desktop...MAC or Windows? (and which OS rev are you using?)

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    March 10, 2020

    Was a fix identified for this?  I'm experiencing the same problem.  Running TurboTax Premiere, desktop, Win 10.

    March 11, 2020

    Try the following.  

    1. Select the Personal tab and select Deductions & Credits
    2. If you have already input information, you should be able to see the section titled Your Home
    3. Select Property Taxes - start
    4. You will see the following screen:

    Prop tax input

     

    If you still do not see the above screens, select the Online option in the top menu and select Check for Updates to ensure your software is up to date.

     

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    January 5, 2025

    FYI - This problem occurred again as I am completing my 2024 return.  I am on Windows 10 and desktop version of TurboTax.  When clicking on "Property Taxes" to enter my 2024 property tax amount, the screen comes up blank.  So I exited TT, right clicked on the TT icon on my laptop desktop, selected "Run as Administrator" and the problem went away - the property tax entry screen came up.