Question

I can not enter prescription costs - the box has a frozen zero dollars

Forum|Forum|7 years ago
June 3, 2019
2 replies
0 views

When entering medical expenses, the section for prescription costs is frozen at zero dollars. It does note that last year I enter an amount, but I am unable to do so. I can not put in 2018 costs.

TurboTax Deluxe Windows

T

Texas Roger

Employee

There has been a glitch with TurboTax with some of the Schedule A entries. You can switch to forms mode and enter the expenses on the Medical Worksheet until they get it fixed. Do you have the latest update?

F

fschea

When will this be fixed?

SteamTrain

Employee

Here's the explanation of what's going on in any problem area with a "$0" in it (Desktop software only):

https://ttlc.intuit.com/replies/7080616

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

L

lucyandjimmattea

This has been a comment for a month and is still not fixed. In addition to a problem for "prescriptions", Doctor/Dentists in "Medical Professionals" screen requires you to go to the forms to enter information. Further on in that section, the screen in step-by-step gets stuck with Medical travel, not allowing progression to the next screen unless you add a mileage amount, even if I want zero.