Skip to main content
Best answer by RashaseiaLO

If you can't get into entering your information in the Deductions, and Credits section try the following steps below.

 

   1. Sign out of TurboTax.com.

  2.  Clear cache and cookies.

  3.Close and then reopen the browser.

   4. If the above doesn’t work, try using another browser.

1 reply

June 3, 2019

If you can't get into entering your information in the Deductions, and Credits section try the following steps below.

 

   1. Sign out of TurboTax.com.

  2.  Clear cache and cookies.

  3.Close and then reopen the browser.

   4. If the above doesn’t work, try using another browser.