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The 2,000 credit got used up on line 19 so there's nothing left for the additional amount.
Ignore the refund meter, at the top of your screen, and wait til you get finished. Then look at your form 1040. If there is less than $2000 on line 19 (CTC), the rest will be on line 28 (ACTC). But, at $104K income, there will usually be $2000 on line 19.
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