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January 22, 2025
Question

If I try to enter a number and can't, what should I do? Example, can't enter a number in prescription costs.

  • January 22, 2025
  • 1 reply
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    1 reply

    January 22, 2025

    In your situation, you should first clear the cache and cookies.  It handles many issues that seem nonsensical regularly.  Close your TurboTax return first. You could also use a different browser if clearing the cache/cookies don't help.