Double check your answers in Personal Info regarding your children. The Child and Dependent Care Credit (not to be confused with the similar-sounding Child Tax Credit) can reduce your tax bill if you paid for a dependent's care so that you could work or look for work. To qualify for this credit, you must meet all of these criteria: You (and your spouse, if filing jointly) must have earned income * The earned income requirement for one spouse is waived if s/he was a full-time student or Disabled, if they lived with the other spouse for more than 6 months in 2018 You paid caregiving expenses so that you (and your spouse, if filing jointly) could work or look for work The work/look for work requirement for one spouse is waived if s/he was a full-time student or Disabled, if they lived with the other spouse for more than 6 months in 2018 You paid a caregiver to care for a Qualifying Person. The Caregiver can't be: Your spouse; Your dependent; Your child if they were under 19 on the last day of 2018, even if not your dependent; or The parent of the Qualifying Person, if the Qualifying Person is your child under the age of 13 during 2018. You cannot file with the Married Filing Separately filing statusYou must furnish the care provider's name, address, and (unless it's a tax-exempt organization) their SSN, ITIN, or EIN on your return.

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Irs approved me child care credit but turbo tax saying I’m not eligible

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February 2, 2020
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ColeenD3

Double check your answers in Personal Info regarding your children.

The Child and Dependent Care Credit (not to be confused with the similar-sounding Child Tax Credit) can reduce your tax bill if you paid for a dependent's care so that you could work or look for work.

To qualify for this credit, you must meet all of these criteria:

You (and your spouse, if filing jointly) must have earned income * The earned income requirement for one spouse is waived if s/he was a full-time student or Disabled, if they lived with the other spouse for more than 6 months in 2018 You paid caregiving expenses so that you (and your spouse, if filing jointly) could work or look for work The work/look for work requirement for one spouse is waived if s/he was a full-time student or Disabled, if they lived with the other spouse for more than 6 months in 2018
You paid a caregiver to care for a Qualifying Person.
The Caregiver can't be: Your spouse; Your dependent; Your child if they were under 19 on the last day of 2018, even if not your dependent; or The parent of the Qualifying Person, if the Qualifying Person is your child under the age of 13 during 2018.
You cannot file with the Married Filing Separately filing statusYou must furnish the care provider's name, address, and (unless it's a tax-exempt organization) their SSN, ITIN, or EIN on your return.