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9
94fe1fbadee2
April 16, 2024
Question

It's asking me for a EIN for a first time home buyer credit and it's said something about downloading a pdf what do I put and now it won't let me back into it it

  • April 16, 2024
  • 1 reply
  • 0 views
It's asking for me to upload a pdf for first time home buyer credit and asking for my EIN and every time I try to get back into it it says whoops!

1 reply

D
DianeW777
April 16, 2024

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis with online activity. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and try again.

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