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September 22, 2024
Question

ItsDeductible not loading into 2023 Turbotax Desktop

  • September 22, 2024
  • 1 reply
  • 0 views

Hello Community! 

I'm hoping someone can help. I entered all of my 2023 donations into my ItsDeductible account last night. Today, I thought I could easily log into ItsDeductible from Turbotax Home & Business (desktop) and it would magically download all the info. Nothing. I've tried logging in via a texted code and the password itself.  Any pointers? I really do not want to enter each line item one by one all over again. 

Thank you in advance!

1 reply

DoninGA
Employee
September 22, 2024

To enter charitable donations -

Click on Federal Taxes (Personal using Home and Business)
Click on Deductions and Credits
Click on I'll choose what I work on (if shown)
Scroll down to Charitable Donations
On Import from ItsDeductible Online, click on the start or update button


Or enter charitable donation in the Search box located in the upper right of the online program screen. Click on Jump to charitable donation

 

Make sure that you entered the donations for tax year 2023 and Not for 2024 in ItsDeductible - https://turbotax.intuit.com/personal-taxes/itsdeductible/

IlchensdAuthor
September 23, 2024

Thanks for the quick response! That's exactly what I've been doing but nothing is uploading into Turbotax after I log into ItsDeductible. The charitable donations remain $0. Any other ideas of how to fix it?