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March 2, 2022
Question

Missing child tax credit from september?

  • March 2, 2022
  • 1 reply
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Shared bank account was closed, ex husband received his half of the child tax credit on his new account but I didn't know I had to change my account either but IRS account says money was sent

1 reply

March 2, 2022

At your IRS online account, you can find whether a payment was issued to you that you did not receive.

 

There are several reasons why your IRS online account might show you were issued a payment even though you did not receive one. 

  1. The payment was offset.
  2. Your payment was made to a bank account or address you shared with a spouse.
  3. Your payment was returned by the post office or financial institution and has not been credited back to your account yet.  Mail or fax a completed Form 3911, Taxpayer Statement Regarding Refund.
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