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July 12, 2019
Question

My tax paperwork was rejection do to a error

  • July 12, 2019
  • 1 reply
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My tax return was rejection from the IRS because I didn't put in a pin number. So how do I get that and fix it. If turbo tax sent me a email I must have delete it by mistake. so, can I have tubro tax send me it back again. Teresa Achen [email address removed]

    1 reply

    Employee
    July 12, 2019

    You wrote: "My tax return was rejection from the IRS because I didn't put in a pin number. So how do I get that and fix it. If turbo tax sent me a email I must have delete it by mistake. so, can I have tubro tax send me it back again. "

     

    A rejection email from TurboTax cannot be re-sent.   Do you not know what the rejection code or error was?    Log in and open your return by clicking Fix My Return.   Does it tell you there the reason for the rejection?

     

    See this FAQ, which includes a YouTube video:
    FAQ:  How do I fix a rejected return?

    https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/01/26136

     

    What kind of PIN?   Were you a victim of ID theft, and is it a 6-digit IP PIN (Identity Protection PIN) provided by the IRS to certain victims of ID theft?      Or are you referring to a 5-digit prior-year Self-Select PIN that some people enter to verify the return when efiling instead of the 2017 AGI?