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January 23, 2025
Question

New to TurboTax. When do I get charged?

  • January 23, 2025
  • 1 reply
  • 0 views

I'm new to TurboTax and I was curious if I sign up for the "Do it yourself"  $0-$89 option to try it out but then end up going to an actual person to have my taxes done, will I still be charged or do I ONLY get charged once I'm ready to eFile?

1 reply

DoninGA
Employee
January 23, 2025

The TurboTax account fees, if any, will be presented to you in the File section of the program on Step 1.  If you have an issue with any of the fees then post back on this forum. 

 

Do NOT pay the fees until you are satisfied that they are correct for what you ordered and used when completing your tax return.