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February 3, 2024
Question

Object Object Error Preventing Filing

  • February 3, 2024
  • 3 replies
  • 0 views
Attempting to file my business taxes.
TurboTax Live Business 2023 - Google Chrome
 
Your transmission didn't go through
We could not e-file your return for the following reason:
[object Object]
 
I checked the forms, no errors were found.
Cleared cache, cleared cookies, restarted Chrome, no change.
 
I was told to wait until 1/31 for the error to be fixed and not to file until 2/1. 
Its now 2/3 and still can't file due to the same error from the beginning.

3 replies

PatriciaV
Employee
February 6, 2024

Since you are using TurboTax Live for Business, you should contact a Live Expert to help you resolve this e-file issue. 

 

You can get help from your tax expert between 5 a.m. to 9 p.m. Pacific time. 

 

For more info, see How do I connect with a Tax Expert in TurboTax Live?

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bman5630Author
February 6, 2024

So is this now a non-TurboTax issue?

The last rep replied that it was a wide known TurboTax issue and that it would be resolved by 1/31, over a week later, still waiting for answers.

I will reach out to Live Expert tomorrow. 

February 9, 2024

Having this same issue. Was on the phone with someone for 40 minutes last night and we could not figure it out..

February 10, 2024

I've been having the same issue. Called them 3 times and every time they give a different reason and tell me to wait until the 9th before a form was not available yet online. Tried yesterday the 9th and today the 10th and it's still giving me same error code. They have no idea what is going on, I will try them again Monday but if they can't resolve the issue i will request a refund.

February 22, 2024

Hello

The object object is either from a tax form not being ready to Efile OR it is from having unusual punctuation in name or address line, like a comma or period.