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April 22, 2024
Question

On errors review. I'm getting "Your postal code is invalid. You must use the Canadian..." I left Canada last year so no longer have a Canadian address. How to solve?

  • April 22, 2024
  • 1 reply
  • 0 views
Not only the postal code, it request a complete canadian address.

1 reply

DawnC
Employee
April 22, 2024

Change the address type - right now, you have it set to Foreign.   Switch it to US address.   You will need to get out of the review and go back to My Info to update your address TYPE on your personal information screen.   Click Edit next to mailing address and update the address type.  

 

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gredeichAuthor
April 22, 2024

Many, Thanks. I have just overview that I have selected a province as residence on December 31, when I already moved out.